Custom Software Design
Software written for the way your business actually runs, from support assistants to the tooling behind a field operation.
Off-the-shelf software makes you work the way it works. Custom software works the way you do. We build the pieces that do not exist yet: the tool that ties a process together, the assistant that answers the questions your staff answer all day, the pipeline that turns a pile of documents into something you can search.
The support assistant on this site is a live example. It answers on web chat, by text, and on the phone; it says it is an AI, records calls with notice, handles text-message consent the way the carriers require, and opens a ticket with everything it learned when a technician is needed. You can try it from any page.
Other work in this line: field data and monitoring tooling, bulk document scanning with searchable text and search across the result, a video transcription pipeline, and discovery and audit tooling that works across equipment from several vendors.
Based in Big Sandy and working across East Texas first, this service is also available to clients outside the immediate area.